Privacy Policy 60win — Your Data Is Protected, Your Privacy Is Respected

Welcome to 60win's Privacy Policy page. This policy explains 60win's practices and commitments in collecting, processing, storing and protecting the personal data of all users on our platform, including registered players, website visitors and those who contact our support team.

60win is fully committed to respecting and protecting your privacy in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related legislation. We believe Malaysian players deserve to know exactly what happens with their personal information — not buried in fine print, but explained in plain, straightforward language.

By registering an account with 60win, using our platform, or contacting our team, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the 60win platform and contact us to discuss the options available.

60win only collects data that is strictly necessary to operate our services safely and in accordance with the law. The following are the categories of data we may collect from you:

60win collects your personal data through various methods, depending on how you interact with our platform:

• Directly from you: When you register a new account, complete a KYC (identity verification) form, make a deposit or withdrawal, contact our support team, or update your profile.
• Automatically via technology: When you browse the 60win platform, our systems automatically record technical data such as your IP address, device type, pages visited, and time spent in each session.
• Through financial transaction processing: When you make a deposit via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay or FPX, the relevant transaction details are recorded for financial record-keeping and anti-money laundering (AML) purposes.
• From legitimate third-party sources: In certain cases for identity verification or fraud prevention purposes, 60win may verify your information against public records or licensed verification services.

60win does not knowingly collect personal data from individuals under the age of 18. Should we discover that such data has been collected inadvertently, it will be deleted immediately.

60win uses your personal data only for legitimate, clearly stated purposes. The following covers all data use practices applied by 60win:

• Service provision: Managing your 60win account, processing deposits and withdrawals in MYR, providing access to games, and ensuring the platform runs smoothly.
• Identity verification (KYC): To comply with anti-money laundering (AML) legal requirements and licensing obligations that require us to verify the identity of all members.
• Account security: Detects and prevents fraud, unauthorised access, multi-account usage and any suspicious activity that could compromise your security or that of other 60win members.
• Customer support: Enables the 60win support team to assist you in resolving issues related to your account, transactions, or gaming experience.
• Legal compliance: Complies with all applicable Malaysian legal requirements, including PDPA 2010, financial reporting obligations and directives from competent authorities.
• Platform improvements: Analyses usage patterns in aggregate (not individually) to improve the design and functionality of the 60win platform.
• Marketing communications: Sending promotional information, bonuses, and special offers via email or SMS — only if you have consented to receive them at registration or at a later time.

60win understands how important your data privacy is. We do not sell, rent or disclose your personal data to third parties for marketing purposes. However, in certain limited circumstances, 60win may need to share your data with the following parties:

• Payment service providers: Payment gateway providers processing Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, and FPX transactions receive only the minimum information required to complete your transaction.
• Malaysian statutory authorities: When required by law or directed by a competent Malaysian authority, such as Bank Negara Malaysia, SPRM, or other enforcement agencies.
• Technology service providers: Companies that support 60win's technical infrastructure — including cloud storage, analytics and cybersecurity — all operating under strict data protection agreements.
• Identity verification service providers: For KYC and AML purposes, 60win may engage licensed and approved third-party identity verification services.

In all disclosure cases above, 60win ensures that recipients of your data are contractually obligated to protect it to a standard at least equivalent to this Privacy Policy.

Protecting your personal data is 60win's highest technical priority. We continually invest in the latest security technologies and procedures to keep your information safe at all times:

• SSL/TLS 1.3 encryption with AES-256 for all data in transit between your device and 60win's servers
• Encryption of sensitive data such as financial information and identification documents at rest (at-rest encryption)
• Two-factor authentication (2FA) system for additional account protection
• 24/7 real-time security monitoring with automated intrusion detection systems
• Regular security audits by independent third parties and penetration testing
• Strict internal access controls — only staff who require specific data to perform their duties are granted access
• A clearly defined security incident response procedure to address any data breaches promptly

60win does not retain your personal data longer than necessary. Retention periods vary depending on the type of data and applicable legal requirements:

• Active account information: Retained for the duration of your active account and for a specified period after account closure, in accordance with PDPA requirements.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian financial law and AML requirements — this includes deposit and withdrawal history.
• KYC records (identity verification): Retained for a minimum of 5 years after the business relationship with 60win ends.
• Security and access logs: Retained for 90 days for security analysis and technical issue resolution purposes.
• Customer support communications: Retained for 2 years for reference and service improvement purposes.

Upon expiry of the applicable retention period, your data will be permanently deleted or fully anonymised so that it can no longer be linked to your identity.

Malaysia's Personal Data Protection Act 2010 (PDPA) grants you several important rights over your personal data. 60win respects and supports the exercise of all these rights:

60win uses cookies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit a website. Here are the types of cookies 60win uses and the choices available to you:

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect your ability to use the 60win platform.

The 60win platform may contain links to third-party services such as payment providers (Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, FPX) and licensed game providers. Please take note of the following:

• 60win's Privacy Policy applies solely to the 60win platform and does not cover the privacy practices of third parties.
• When you use third-party services such as payment gateways, you are also subject to their own privacy policies.
• 60win is not responsible for the privacy practices or content of any third-party websites or services.
• All payment providers used by 60win are licensed companies that comply with Bank Negara Malaysia regulations and international payment security standards.

60win is a platform intended exclusively for adults aged 18 and above. We do not knowingly collect, process, or store personal data from individuals under the age of 18.

If you are a parent or guardian and believe your child under the age of 18 has registered an account on 60win or has provided us with their personal data, please contact us immediately at privacy@60win-jit.com. We will investigate and delete all related data promptly.

60win reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other legitimate reasons. When we make material changes:

• The "Effective" date at the top of this page will be updated accordingly.
• We will notify you via email or an in-platform notice on 60win for any significant amendments.
• You have the right to review the updated policy before continuing to use the platform.

Continued use of the 60win platform after any amendments take effect constitutes your acceptance of the revised Privacy Policy. If you disagree with the changes, please discontinue use and contact us to discuss the options available.

For any questions, concerns or requests relating to this Privacy Policy or how 60win handles your personal data, please contact our Privacy Officer:

• Privacy Email: privacy@60win-jit.com
• General Support Email: support@60win-jit.com
• Response Time: Up to 14 business days for privacy rights requests; 24–48 hours for general enquiries
• Language: Bahasa Malaysia and English

If you are unsatisfied with how 60win handles your privacy complaint, you have the right to lodge a formal complaint with the Malaysian Personal Data Protection Commissioner under the Personal Data Protection Act 2010.

You may also refer to the FAQ us and Terms & Conditions for more information about the 60win platform.